How to Criticize Without Triggering Defensiveness
Perhaps the only thing harder than receiving criticism without becoming defensive is giving criticism without triggering defensiveness. I, for one, struggle mightily with this. When I criticize someone’s behavior, ask them to do something differently, or point out an error they’ve made, I tend to sound judgmental. It seems that, by default, my tone of voice and choice of words make them feel attacked, so they often get defensive. So,… Read More »How to Criticize Without Triggering Defensiveness